Installation Warranty

We want you to be completely satisfied with our services. Almimar Reno Ltd. warrants to the purchaser that all installation work will be performed in a professional manner in accordance with industry standards and best practices. This warranty is non-transferable. If an installation error causes product failure within 2 years of the installation date, we will, at our option, repair or replace the affected material with the same product, if available, or a product equivalent in cost and quantity of the purchaser’s choice. Any additional costs not part of the original contract will be the responsibility of the purchaser.

The warranty does not cover:

  • Manufacturer’s warranty for product failure or defects.
  • Verbal agreements between Almimar Reno Ltd. and the purchaser.
  • Dissatisfaction due to improper maintenance.
  • Burns, stains, cuts, scratches, scuffs, gouges, indentations, including lack of proper floor protectors and furniture rests, high heel shoes, or damage caused by other abuse or accident.
  • Problems caused by structural movement which result in disruption of the materials as originally installed, including but not limited to conditions related to expansion, contraction, settlement, or cracking of the subfloor.
  • Damage of any kind caused by domestic pets. Care and protection are solely the purchaser’s responsibility.
  • Consequences of incidental damages under this guarantee. Repair, refinish, or replacement of flooring materials only will be the sole remedy.

Warranty is void if self-leveling is not performed after recommended by Almimar Reno Ltd. to the purchaser. Contact us for more details.

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