Privacy Policy

This policy explains what information Almimar Reno Ltd. ("Almimar Reno", "we", "us") collects when you use almimarreno.ca, how we use it, and the choices you have. We are a flooring installation company based in Port Coquitlam, BC.

Information you give us

When you request a free quote, we collect the details you submit in the form: your name, phone number, and optionally your email, city or area, approximate square footage, and any message. We use this only to respond to your enquiry, prepare a quote, and arrange your flooring project.

Information collected automatically

Like most websites, we automatically collect basic technical information such as your IP address, browser and device type, the pages you visit, and how you arrived at the site. This helps us understand how the site is used and improve it.

Analytics, cookies, and session insights

We use cookies and similar technologies through the following tools to measure and improve the website:

• Google Analytics and Google Tag Manager, to understand traffic, popular pages, and how visitors find us.
• Microsoft Clarity, which produces anonymised heatmaps and session recordings of how visitors interact with pages. Clarity automatically masks text you type into forms, so details like your name and phone number are not captured in recordings.

You can control or block cookies in your browser settings, and you can opt out of Google Analytics using Google's opt-out browser add-on.

Advertising

We may use advertising and conversion-measurement tools, such as Google Ads and Meta (Facebook and Instagram), to show our services to people who may be interested and to measure the results of our ads. These tools may set cookies or use pixels to recognise your device across sites.

How we share information

We do not sell your personal information. We share it only with service providers who help us run the business and the website, including our customer-relationship (lead management) provider, and the analytics and advertising providers named above. These providers process information on our behalf under their own terms.

How long we keep it

We keep quote requests and customer information for as long as needed to serve you and to meet legal, tax, and warranty obligations, then dispose of it securely. Analytics data is retained according to each provider's standard retention settings.

Your choices and rights

Under applicable Canadian privacy law (including PIPEDA), you may ask us to access, correct, or delete the personal information we hold about you, and you may withdraw consent to marketing at any time. To make a request, contact us using the details below and we will respond within a reasonable time.

Security

We take reasonable steps to protect your information against loss, misuse, and unauthorised access. The site is served over HTTPS and we limit who can access submitted enquiries.

Children

This website is intended for homeowners and is not directed to children, and we do not knowingly collect information from anyone under the age of majority.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "last updated" date above. Material changes will be reflected on this page.

Contact us

Questions about this policy or your information? Reach us at info@almimarreno.ca or 604-901-6002.
Almimar Reno Ltd., 2099 Lougheed Hwy, Port Coquitlam, BC V3B 1A8.